Have you received an email or text message from us informing you of an unpaid bill and would like to rectify the situation?
Go to www.wifirst.net, a red banner indicating that you have an unpaid bill appears at the top of the screen.
Click on "Regularize my unpaid invoices", and you'll be redirected to our regularization form.
For payment by credit card: Enter your credit card details directly and confirm.
Your payment will be taken into account and you will be able to save the details of the credit card of your choice for future direct debits.
For payment by a third party: Select "payment by a third party", then enter the email address of the person to whom you wish to send the request (you can write a personalized message). They will be redirected to the credit card or PayPal payment form.
As soon as the payment has been processed and the connection activated, a confirmation email and SMS will be sent to you.
Good to know: To ensure uninterrupted service, these steps must be completed by the 5th of each month.
