Before you start, make sure you're connected to the PlanetCampus by Crous network. When you log in for the first time, a portal should automatically appear. If you accidentally close this portal, you can reopen it by entering the following URL in your browser: https: //planetcampusbycrous.wifirst.net/
When you are not connected to the PlanetCampus by Crous network, the following functions are unavailable:
- Activation of the Private WiFi service
- Performing a speedtest (an Internet connection performance test)
- Access to the "News" section
The following functions remain available:
- Resetting Private WiFi
- Access to FAQ
- Modification of user information in the "My Account" tab
- Contact customer service by phone or chat
You can then connect to the application in two different ways:
- Via login/password: open the "PlanetCampus by Crous" application and log in with your login details.
- Via the Mes Services.etudiant button: open the "PlanetCampus by Crous" application, click on "MesServices.etudiant", and log in via the pop-up window.