1. You notice that your device is damaged or missing?
Don't hesitate to contact the reception desk at your facility.
2. If you find that the hardware is faulty: retrieve the network name and WiFi key.
If the interface does not appear :
Check the TV source (HDMI1 required)
Check that the Chromecast is plugged in correctly
Reboot (HDMI1 port)
Check network connection
If the interface appears :
Note the PSK key (password) displayed on the TV.
Contact customer service on +44 20 3807 0628