Wifirst User Help Centre

Connection problem on my Android smartphone

Written by Wifirst team | 17 Mar 2025

If you have problems connecting to your home network, please follow the instructions below:

1 - Go to device parameters/settings

2 - Click on "Connection

3 - Long-click on the network name

4 - Click on "Forget this network".

5 - After these steps, reconnect to this home's WiFi network.

If you still can't solve your problem after following these steps, please contact our technical support team.

Our team is also keen to hear your opinions, advice and feedback, so that we can offer you even better service and answer any questions you may have.